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Offerings
Locally &
Globally - Fully equipped
Limousine Service:
Family owned
and operated Chicago Limousine Service for over 32
years
We operate out
of a 48,000 sq ft. headquarter located in the Chicago West
Loop
24 hour live
Chicago Limousine Service dispatch and reservations
WBE (Women
Business enterprise) certified
Chauffeurs - Locally Chicago
Limousine Service
All Chauffeurs
are company employees
Pre-employment
and quarterly employee training
Chauffeurs have
a minimum of 5 years of industry experience
Chauffeurs take
yearly physicals, perform pre-employment drug screening,
random drug screening and background checks
Chauffeurs are
checked for appearance prior to being issued a vehicle
State license
and chauffeurs license are presented prior to assigning a
vehicle
Dispatch
- Locally Chicago Limousine Service
Quality control
dispatchers monitor each reservation and provide chauffeur
and passenger assistance
Departure time
and gate information provided for all commercial departures
Pilots are
notified when the chauffeur is in route to FBO with
passengers
Standby
vehicles are provided on site at MDW and PWK airports M-F
between 8am and 4pm
Vehicles - Locally
Chicago Limousine Service
All vehicles
are equipped with tracking GPS
All vehicles
are equipped with GPS for chauffeur’s assistance with
directions
All
vehicles are equipped with G-Force monitoring.
All vehicles
are equipped with 110 electric converters
Bottled water,
daily papers and imported mints provided in all vehicles
Vehicles are
hand washed daily with tires being dressed after each wash
in-house
mechanics perform preventive maintenance daily
Technologies - Locally & Globally
Limousine Service:
Backup power
for all servers, dispatch and reservations computers
Reservations
and dispatch servers are mirrored, backed up on-site and off
site
Reservations
system tracks changes and GPS locations from reservation
creation through costing
GPS and
automated flight tracking are completely integrated with our
operating software
GPS system is
connected to the vehicles computer and sends alerts to
dispatch and operations if the vehicle mechanical systems
are malfunctioning. We get these alerts before the
chauffeur is aware of a potential problem.
We integrate
with all major travel booking tools
We can provide
custom integration
Web booking
tools available 24 hours a day to create reservations,
change reservations, print receipts and print reports
Reports can be
customized to fit our customer’s needs
Confirmations
are automated and sent a via email or fax at the time of
booking, they can be sent to unlimited locations
Receipts are
automated and sent via email or fax as soon as a reservation
is costed, they can be sent to unlimited locations
24 hour
reservation reminder
Driver name and
cell number notification 20 minutes prior to pickup
Reservation
status alerts Driver has arrived / Customer in car / Done
Extras
We are a full service
WBE Certified Supplier
limousine service
headquartered 5 minutes from the Chicago Loop area. We began
primarily as a Chicago Limousine Service but have grown
to a worldwide organization able to assist our customers
anywhere they travel.
Now you can use the
Saturn GDS booking tool
to make ground transportation reservations via SABRE, WORLDSPAN or APOLLO Global
Distribution Systems in less than 30 seconds per reservation.
Online Booking
tool
Pontarelli Chicago Limousine
Service can
help you get there. All of Pontarelli
Chicago Limousine Service
vehicles are hand washed and maintained to perfection. Pontarelli
Chicago Limousine
Service only hires seasoned Chauffeurs that presently have an average time in
our industry of 10 years. Give Pontarelli Chicago Limousine
Service a try!
Member of the Better Business Bureau
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