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Offerings
Locally &
Globally - Fully equipped limousine Service:
Family owned
and operated Chicago limousine service for over 32
years
We operate out
of a 48,000 sq ft. headquarter located in the Chicago West
Loop
24 hour live
Chicago limousine service dispatch and reservations
WBE (Women
Business enterprise) certified
Limousine
Chauffeurs - Locally Chicago
limousine service
All limousine Chauffeurs
are company employees
Pre-employment
and quarterly limousine employee training
Limousine Chauffeurs have
a minimum of 5 years of industry experience
Limousine Chauffeurs take
yearly physicals, perform pre-employment drug screening,
random drug screening and background checks
Limousine Chauffeurs are
checked for appearance prior to being issued a vehicle
State license
and limousine chauffeurs license are presented prior to assigning a
vehicle
Limousine
Dispatch
- Locally Chicago Limousine Service
Quality control
limousine dispatchers monitor each reservation and provide
limousine chauffeur
and passenger assistance
Departure time
and gate information provided for all commercial departures
Pilots are
notified when the chauffeur is in route to FBO with
passengers
Standby
vehicles are provided on site at MDW and PWK airports M-F
between 8am and 4pm
Vehicles - Locally
Chicago Limousine Service
All vehicles
are equipped with tracking GPS
All vehicles
are equipped with GPS for limousine chauffeur’s assistance with
directions
All
vehicles are equipped with G-Force monitoring.
All vehicles
are equipped with 110 electric converters
Bottled water,
daily papers and imported mints provided in all vehicles
Vehicles are
hand washed daily with tires being dressed after each wash
in-house
mechanics perform preventive maintenance daily
Limousine
Technologies - Locally & Globally
Limousine Service:
Backup power
for all servers, dispatch and limousine reservations computers
Limousine reservations
and dispatch servers are mirrored, backed up on-site and off
site
Reservations
system tracks changes and GPS locations from limousine reservation
creation through costing
GPS and
automated flight tracking are completely integrated with our
limousine operating software
GPS system is
connected to the vehicles computer and sends alerts to
dispatch and operations if the vehicle mechanical systems
are malfunctioning. We get these alerts before the
limousine
chauffeur is aware of a potential problem.
Pontarelli
limousine integrate
with all major travel booking tools
Pontarelli
limousine can provide
custom integration
Pontarelli
limousine web booking
tools available 24 hours a day to create limousine reservations,
change limousine reservations, print limousine receipts and print
limousine reports
Limousine reports can be
customized to fit our customer’s needs
Confirmations
are automated and sent a via email or fax at the time of
booking, they can be sent to unlimited locations
Receipts are
automated and sent via email or fax as soon as a limousine reservation
is billed, they can be sent to unlimited locations
24 hour
limousine reservation reminder
Limousine
chauffeurs name and
cell number notification 20 minutes prior to pickup
Reservation
status alerts limousine chauffeurs has arrived / Customer in car / Done
Extras
Pontarelli
limousine is
a full service
WBE Certified Supplier
limousine service
headquartered 5 minutes from the Chicago Loop area.
Pontarelli
limousine began
primarily as a Chicago Limousine Service but have grown
to a worldwide limousine organization able to assist our customers
anywhere they travel.
Now you can use the
Saturn GDS booking tool
to make ground transportation reservations via SABRE, WORLDSPAN or APOLLO Global
Distribution Systems in less than 30 seconds.
Online Booking
tool
Pontarelli
Chicago Limousine Service can help you get where you need to
go!
Pontarelli
Chicago Limousine Service
vehicles are hand washed and maintained to perfection.
Pontarelli
Chicago Limousine
Service hires seasoned Chauffeurs that presently have an average time in
our industry of 10 years.
Pontarelli
Limousine Service - Driven to Succeed!
Proud member of the Better Business Bureau
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